First and foremost I'm not normally one who bashes on a product... About a year ago I purchased a set of these pegs. When they first arrived I was really impressed with their build quality. These are some sturdy pegs without a doubt! Over the past year I have put these pegs to the test from pounding rocks in the Colorado Rockies to now, the Arizona desert. Now that they have a considerable number of hours on them some issues have come up. The so called replaceable cleats in the pegs have come loose and one by one falling out on the trail. The cleats are pressed in rather than being threaded in like other brands. Okay... No big deal I accept that. I mean your pegs take one hell of a beating. The problem lies in trying to get replacement cleats! Its friggin' mission impossible! I've called everywhere that carries these pegs and it's a no go on replacements. I went to Scars website and there is no phone number to call but rather a email form you fill out. I filled out the form and explained the situation and expressed that I need new cleats. As soon as you click submit the form crashes. Tried again from another computer that wasn't running that POS Windoze 8 (don't even get me started on Win 8) with the same result. So basically I just pissed my money down the drain on these pegs. In conclusion I will no longer support nor spend my money on another scar product. I have a set of Fastway pegs on their way and I know I can get new cleats for them. It's a shame really because I really liked the pegs but they went drastically wrong with using pressed in cleats.