I have a friend who got his suspension revalved, front and rear. My friend can ride a AA pace. He tells me he told the tuner that he likes a softer set up more so than a typical fast A/AA guy. After he got the bike back, my friend thinks the front is to harsh. I rode the bike and I think it has to much HS damping. In other words, it hits hard over 4" roots at a very fast pace. My friends comments were only that it was harsh. Anyway, he calls up the tuner and in talking about trying to fix it, the tuner says he puts in the same valving for all levels of riders. Tuner feels that adjuster can take care of the rest. Is this typical? or just not wanting to follow through and get my friend sorted? The tuner is either telling the truth, and my personal feeling in this case is that he may be incompetent, or he is lying because he doesn't not want to tear into it again.? I don't want to be too harsh on the guy because I know how hard it is to figure out what someone else wants in the feel of a dirtbike, but this does not sound right and I wanted some other opinions.