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Problem loading HRC datat setting toolon computer

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I know this is a bit off topic, but I was wondering if anyone that has the new Honda tuning kit has had any trouble loading onto computer.   It appears to load but the software will not open  I have all the Honda stuff up to "12 all the Kawasaki through'14 and all of the GET software.  Not new to this stuff just not real good with the computer side.  

 

Thanks in advance,Ryan

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