I just wanted to share what a positive experience I just had with these guys, particularly Brad, My contact person. He kept in touch with e-mail, phone calls and pictures. They were even treating the re-valve as an adjustment(the bike came with FC suspension), just paying for springs, oil, seals, labor. It would have been a great deal if I hadn't needed a new shock. Speaking of the shock, I had them add the XTrig preload adjuster. What a sweet product! Adjust your sag in about a minute. End result was just about perfect. Great people, I highly recommend them.