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RidingWithStyle

Issue with search feature

Question

Doesnt matter what i search it always says “no results”. Everytime. So then people get mad over me making more posts about things that exist but using search feature is useless.

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Are you searching on the website, or are you using the mobile app?

If you're using the mobile app, can you tell me if it's android or IOS?

Can you please give me a couple example search terms that give "no results".

P.S. I'm asking for this detail because we are working on a new clould-based search that will greatly improve the accuracy and speed of search on the site. It's in the very early stages of development on our end, so right now is a great time for us to get some examples of the current shortcomings so we can improve that in the new search. 

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Are you searching on the website, or are you using the mobile app?
If you're using the mobile app, can you tell me if it's android or IOS?
Can you please give me a couple example search terms that give "no results".
P.S. I'm asking for this detail because we are working on a new clould-based search that will greatly improve the accuracy and speed of search on the site. It's in the very early stages of development on our end, so right now is a great time for us to get some examples of the current shortcomings so we can improve that in the new search. 

App
iOS
Searched “YZ250” and it showed no forums/posts/etc

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App
iOS
Searched “YZ250” and it showed no forums/posts/etc

Thanks for that. What version of iOS are you running on your phone?

I think this if an iOS version related bug we need to find.

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Thanks for that. What version of iOS are you running on your phone?

I think this if an iOS version related bug we need to find.

11.2.1

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Same thing on newest version (11.2.2)

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We're waiting for apple to approve a new app update. With apple, this is a week or 2 process. but hopefully the update solves the issue.  The app update is a temp fix until we can finish our new app sometime in summer. 

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