buing at TT store

hi to all, i just joint as member to the TT shop and do my first buy.

my question are:

1. how can i be sure that the buying is acceptable (do i get any certification)?

2. one of the items was " download-Not Available", what does it means? the store took full rice of it.

3.what are the differences between OEM and tt shop?

i can't see any deal at tt shop as i sign in, but when sign in at OEM, i can see the purchase.

4. do you get any tracking num (international to)?

5. any help to be clear those issues will be helpfull

thanks allot

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