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A big thumbs up to SHIFT!

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Just gotta share. Took my goggles out, (I have the Shift, anti-fog, light sensitive kind) and noticed that the two pieces were kind of de-laminating from each other. I shot Shift an email asking what the deal was. Within 24 hours I get an email from Luigi telling me not to worry, 2 new replacement lenses are in the mail. That was Friday, and today I get a DHL package from Italy with my lenses. :bonk: It's nice to know that keeping customers happy is still important to a company. :thumbsup:

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Thanks for posting this. It's nice to hear about companies willing to stand behind their product even when it fails!!!!

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Wow, that's great. Too many times companies fail to replace defective things. I had a major problem with Western Power Sports and FMF. Was sold a faulty Q2 pipe. Sent the old pipe back and had to put the stock back on. Was without my pipe for a FEW months. I finally couldn't take it anymore and purchased ANOTHER NEW Q2. This pipe was totally fine. I was eventually reimbursed for the second pipe. However, the whole ordeal took about 4-6 months. Very disgusted. :thumbsup:

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Fly has been good to work with too. Karl had a pair of their OTB pants that a seam came apart on after using them for a half dozen rides. They replaced them with no hassle.

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