Dude wake up. Free speech is not slandering companies. I dont care if you dont believe. But dont sprout free speech BS to me when it is slander and defamation we are talking about. Who is slandering companies? We are a group of enthusiasts with opinions in a public forum on the Internet---DESIGNED FOR DISCUSSING. Including dealer and/or vendor situations. Take it however you feel you need to, but I will take it as knowing my rights. If someone has an experience at a company, and publicly talks about it, that is his right. Unless he is in Afghanistan, etc. Opinion is not slander. Talking about your experiences is not slander. Putting up a website claiming Coca Cola has rat poison in it is slander (but you are only culpable if they can prove damages). If BD gives someone a run-around like they did to the OP, he can post about it. I will discuss and post abpout it all year long, if I want. That is one of my rights. Somebody call the copsssssss! BTW, I have been a BD customer since back in '94. My experience with them has been good. But I am also free to discuss other's less fortunate experiences with them as well.