On a post about a Ty Davis product some people were upset because they did not receive a response to their e-mails from the company. I know how you feel. When I don’t receive a response (as in sidewinder) I will not due business with that company. Now I am thinking that might be ridiculous but for sure what is not ridiculous is the problems we TT’s have with poor or incorrect products, or service from some companies. I always appreciate the info on this site that gives me a warning. My record with Ty Davis was 2 phone calls for tech help, both answered by Ty’s mechanic, 2 e-mails, both answered. When I asked sidewinder why they did not answer my e-mail they did not seem to care. I work for a 2,400 store automotive chain (think lifetime mufflers) and if you e-mail them about one of the stores if it is in my group you better believe I will hear about it and I am required to answer it in 24 hours. If we can do it with all those stores anyone can if they care about customer service. When I purchased a camera over the Internet there was a review button and I could read about other people who had ordered the products from different companies. I learned which companies not to deal with. I wish we could all gather our information about companies, products and problems on this site. We have the power if we could unite.