Jump to content

BBR is a top notch company!

Recommended Posts

Some of you may remember me asking if anyone knew BBR's return/warranty policy as my pipe had cracked around the flange. Well I called Duane at BBR the next day as well as sent an email with photos of the crack. Duane said "No problem send it back and we'll repair it". So I did. 1 day turn around and I just got it back! One problem though. The end cap had a dent in it that wasn't there before. I don't know if it happened at BBR or on the UPS truck, but I was back on the phone to Duane. Again." No problem. Ill get a new end cap in the mail today. Just keep running the one you got until it gets there then send it back!" WOW! What a great company that stands behind their product and service! I was nervous at first even calling asking for warranty but after treatement like this I would reccomend BBR to anyone looking for hi quality performance products from a company that stands behind their work!

Thanks again Duane and keep up the good work!!!

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Reply with:

  • Create New...