Here in Reno the Yamaha dealership seems to be pretty pathetic. The salesmen seem to be pretty nice but are not willing to cut any kind of deal at all.You'll probably pay more than MSRP due to the fact that dirt machines are a hot product around here. Parts dept. Well,there is a couple of nice people,but for the most part they act as though you're bothering them with your requests and questions.Seems as though one always has to order the necessary part no matter how small.(a 6mm bolt for example) Service Dept. Quite frankly you'll be better off going right in the back and talking with the mechanics.(They seem to be pretty straight shooters)The service manager and his assistant are anything but friendly and helpful except when they hand you the pen to write the check for payment.Then they are your new best friend. On a overall scale of 1-10 I think they have earned about a 2. Pretty stuck up and on average the highest prices in town.