I ordered a pair of SIDI Forces from a shop in Texas, and they shipped them out on January 2. They were supposed to arrive here in WA state on January 8. I was on the phone a couple of times with the shop in Texas geting the tracking number, and they have been very helpful, but when I call UPS and tell them the tracking number, where it was shipped from, where it was heading, and were the tracking stopped, they are telling me that they cannot help me, and that all "Tracing" preceedures have to be started by the Shipper. Why? I am tired of bugging that place in Texas, and I am the one who put out the $$. Why do they not handle this situation with me? I worked for UPS for 5 years while going to college, and walking out the door for the last time was one of the happiest times of my life. That company has little regard for thier employees, and I am now finding that they have the same regard for thier customers. Of the 10 things that I had delivered via UPS this year, this is the second item that has been lost. The other was a pipe from Dennis Kirk, and that was a "close-out" item as well, so I don't think a replacement is heading my way. Down with UPS.