No spam here as I have no vested interist. But, as we often report the rip offs I have to pass on the guys that really treat us right. I ordered some parts (including their new skid plate that is real nice and REAL HEAVY DUTY) and then changed my mind as I want to upgrade to the 2003 model. I don't think the parts will cross to what I'm doing so Mike agreed to a refund with no hassle even though I had the parts uninstalled for a couple months. Way to go - real customer service!!!!!!!!!!!!!