They said no dice to looking at or fixing my transmission. After getting peices out of the magnetic drain plug. Suzuki said they will not because the 2010's were having crazy issues so they updated the scabby parts. 3rd and 4th gear were updated for 2011 but guess what, there is more issues in that tranny than the gears. the selector drum is a peice of shit, will groove, and a la false neutral. detent spring is weak. I have contacted dealers all over BC and AB and there is a large number of problems. I dont hate the bike but im dissapointed that suzuki cant get their shit together, the transmission issues date back to 2007 for ****s sake. Not only that, this is a SERIOUS SERIOUS safety issue. All you guys can chime in and be like mine is sweet blah blah blah. Suzuki hardly sells any bikes compared to honda, and there is a huge number of complaints. I will never buy another peice of garbage suzuki again. On the plus side my buddy owes me 800 and hes a mechanic from MMI, hes got my bike fixed. He said the amount of wear in my transmission was fairly concerning. I have all maintenance records and used the highest quality lubricants. He said there was without a doubt a flaw when this bike was put together, and this isnt the only suzuki hes had to tear down. If you guys start getting neutral id inform suzuki, its the only way they can fix their problem, make a stink about it. its dangerous. And somebody was on here saying you have to get the transmission coated and re ground or something, whoever that was, was right on the money, these are sub par components. Suzuki can suuuck deeeez nuts!