Title says it all. Ordered 2 items last night. Today, I get a call that one of them is "new", and not available yet, despite their website indicating otherwise when I ordered. I will say that their customer service is great, in that I got a phone call about the problem, and after talking to the guy, I learned that an equal substitution would cost about twice the original cost. Second time something like this has happened. Oh, and this is after trying to add several items to my cart that had item numbers posted in magenta color - which indicates the "newest/latest model" - translated means that they do not carry it yet. Kudos for the phone call and guy trying to work things out, but their general website MOA really sucks. Oh, and I also find out that the one item I left on my order will come from some other location, and may ship in several days, so it will probably not be here for next weekend's ride. No more TT store orders from me. I like dealing with CRFsonly - only ran across a similar issue once, and they did have a comparable substitute in stock, and it did actually ship that day. Just a little customer feedback, in case a store person is watching this forum.