I ride in So Cal with a race group that receives a discount at a local shop here. I have purchased many items and two new bikes from this shop over the last 15 years. So while I was off with injuries last year I obviously did not need parts or service. One day I come back to find out I did not have a discount, I find out at the register. I ask about it and was told the manager removed many people who had been in active. I ask to be put back on at the register. Didn't happen. So I e-mail management later and was told "come on back in and see me and I will try to restore your discount". Rather than just doing it. Needless to say I now buy most everything online except tires. I have my friend get my oil at his discount. YTD I have already spent close to $2k on gear and other stuff from online dealers. So when I hear about local dealers going under I just laugh now. You reap what you sow. All the surly parts guys who ignore you when you come in to buy something might be looking for work soon. Good Luck.